Government agency leverages AI to rapidly and reliably migrate vital forms from a sunsetted platform.
The agency faced a significant challenge due to its reliance on Microsoft InfoPath, a 21-year-old forms builder. They had developed approximately 1,000 forms, ranging from internal IT requisitions to citizen-facing forms for reporting incidents. A dedicated team of three people was required to maintain these form structures. The critical issue arose when Microsoft announced the end of support for InfoPath, necessitating a replacement of its extensive form framework.
The public sector organisation engaged PhoenixDX to run a POC to modernise their InfoPath forms using OutSystems. Using an AI-powered modernisation accelerator, we analysed a sample set of forms to map their structure, logic, and content. We then trained the engine to automatically generate foundational OutSystems applications based on that structure. Due to the success of the POC, the organisation stands ready to complete a pilot project.
Dramatically accelerated a modernisation program that would otherwise take years to complete.
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