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Deliver seamless experiences across your core systems

 One interface. Many systems. Any device. 
Let's Talk
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Streamline and improve complex processes and workflows
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Create seamless user experiences across multiple platforms
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Enable true self-service for customers and contractors

Break down silos and elevate every interaction

A unified web and mobile interface transforms how your organisation interacts with its underlying systems. Rather than forcing users to navigate fragmented tools and technical constraints, it creates a streamlined, user-friendly layer that simplifies processes, improves efficiency, and unlocks better experiences for both customers and employees.
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Deliver a consistent user experience with an smooth, intuitive interface across every touchpoint, regardless of how many systems sit behind it.
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Reduce complexity and improve usability and adoption by hiding fragmented backend systems behind a single, easy-to-use front end.
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Accelerate change and innovation by evolving the front end independently of core systems, enabling faster iteration and releases.  
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Extend the life of legacy systems by modernising the experience without the cost and risk of full replacement. 
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Enable true omnichannel delivery by supporting web, mobile, and emerging channels from a unified layer. 
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Create a layer that can integrate new technologies and services  more easily as the business evolves.
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Empower customers through self-service portals that enhance satisfaction while creating a competitive edge. 
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Boost productivity and simplify everyday operations by unifying employee experiences into a single interface.

Case Studies

Non-bank lender delivers mobile self-service with universal portal

The portal provides a single source of truth for various loan accounts, transforming the customer experience.
14
weeks
to build universal portal
3
developers
from the PhoenixDX team
Read the full case study
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Procurement solution with great UX boosts productivity

A procure-to-pay portal for a leading property company streamlines supply processes and transforms the employee experience.
8
weeks
to deliver application
5
developers
from the PhoenixDX team
Read the full case study
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Digital workflows for property lease and CAPEX approval processes

New enterprise-grade workflow application easily integrates with core systems, eliminates manual code dependency and streamlines processes.
8
weeks
to build application
1
developer
from the PhoenixDX team
Read the full case study
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1 of 3

When your systems don’t work together

Most organisations rely on multiple core systems to support different business functions. However, these systems rarely work seamlessly together. When integration is limited, workflows become fragmented, data remains siloed, and both employees and customers face unnecessary friction when trying to complete even simple tasks.

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Customers navigate multiple channels to complete tasks, creating friction and impacting customer satisfaction.
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Employees switch between disconnected systems, duplicating work and increasing time spent on even simple tasks.
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Employees resort to manual workarounds to fill gaps in functionality, and shadow IT grows.
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The power of AI and AI agents remains untapped due to the difficulty of implementing these technologies across disparate systems.
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Data remains siloed, hindering visibility and negatively impacting decision-making and reporting. 
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Governance is challenging and time-consuming, introducing non-compliance risks.

Ready to simplify your ecosystem?

Let’s Talk
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Reimagine user experience with a platform approach

An AI-powered platform approach enables you to design and deliver a unified front-end layer across your core systems, without the need to customise or compromise them. Instead of fragmented interfaces and inconsistent journeys, you create a scalable, governed foundation for delivering modern digital experiences that evolve with your business. 

Learn more about OutSystems Ai-powered platform
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Build once and deploy seamlessly across web, Android, and iOS, ensuring consistency across every channel.
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Accelerate development with agentic AI, reusable components, and automation that reduce effort and time-to-value.
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Deliver a cohesive user experience with a consistent visual language and interaction patterns across all applications.
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Integrate easily with existing systems and data sources, unlocking value without disruption. 

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Protect the integrity of your core platforms by avoiding complex and risky customisations.
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Scale and adapt over time without accumulating technical debt, supporting long-term agility and growth.

Resources

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Article

Why CRE firms struggle to deliver unified user experiences

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Article

Why it’s better to complement rather than customise your ERP

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Article

Is your digital customer service strategy counterproductive?

Ready to unify your user experience?

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