Strategic guidance for enterprise-grade AI innovation 

Harness AI with confidence, backed by our expert consultants and a holistic approach to transformation.
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Make informed decisions about where AI creates value
Make informed decisions about where AI creates value
Move beyond AI pilots to deliver real business impact
Move beyond AI pilots to deliver real business impact
Manage AI-related security, governance and compliance issues
Manage AI-related security, governance and compliance issues

Your trusted AI experts

Our AI consulting and advisory services are trusted by organisations because they’re grounded in real delivery experience, not theory. We help IT leaders make confident, informed decisions about where AI creates value - and how to deploy it safely, strategically, and at scale.

Why work with us:
Keeping humans in the equation

Keeping humans in the equation

Our proven innovation consultants actively design and deliver AI-enabled systems that ensure human oversight.
Enterprise-grade perspective

Enterprise-grade perspective

We understand AI-related security, governance, compliance, and operational realities from day one.
Outcome-led guidance

Outcome-led guidance

Every recommendation is tied to measurable business value, not AI experimentation for its own sake.
Technology-agnostic AI advice

Technology-agnostic AI advice

We recommend what’s right for your environment, not what fits a single platform.
Fast clarity, reduced risk

Fast clarity, reduced risk

We cut through uncertainty to validate AI-powered innovation use cases, architecture, and readiness early.
Trusted by complex organisations

Trusted by complex organisations

Our AI innovation experience spans regulated, mission-critical, and large-scale environments.

Our AI innovation consulting services

Our innovation experts help you harness AI to uncover hidden inefficiencies and rethink how work gets done. By mapping how your processes actually run across systems, teams, and exceptions, AI makes it possible to rapidly redesign and transform your workflows and business for the digital era.

AI-powered process mapping and business reinvention

Our innovation experts help you harness AI to uncover hidden inefficiencies and rethink how work gets done. By mapping how your processes actually run across systems, teams, and exceptions, AI makes it possible to rapidly redesign and transform your workflows and business for the digital era.

  • 20–30% reductions in cost and cycle time
  • Faster mapping, faster transformation
  • Higher ROI on your digital investments
  • Accelerate time for value
Discover your actual workflows
Discover your actual workflows

Using tools like Celonis process mining and our AI agents, we ingest system logs, user clickstreams, and other operational data to map how your processes truly function - to identify bottlenecks, rework loops and  identify compliance gaps, and latency.

Business reinvention workshops
Business reinvention workshops
We engage stakeholders in workshops where an AI-powered “process analyst” agent might simulate user personas or generate future-state user journey maps. This ensures the reimagined process is technically efficient and aligned with business strategy and customer experience.
AI-driven analysis and design
AI-driven analysis and design
Our experts, in partnership with process consultants, deploy AI to propose to-be process models. The AI analyses patterns and outcomes to suggest optimal flows. We quantify potential gains for each change so you can prioritise high-ROI transformations.
Redesign customer experience with AI
Redesign customer experience with AI
We map journeys, remove friction and apply AI for personalisation, guidance and service resolution. The work covers experience design, agent design and integration, with measurable outcomes in conversion, satisfaction and time to serve.
Create new products and services with AI
Create new products and services with AI
We identify new revenue opportunities and operating models, run rapid experiments, prove value, and move successful ideas into delivery. The approach links product strategy, service design and engineering so innovation becomes a repeatable capability.
Build the business case and prove AI ROI
Build the business case and prove AI ROI
We model benefits, costs and risks across the full life cycle, including ongoing run and support. Financial assumptions are transparent, the methodology is auditable, and the case equips sponsors to secure funding and track realised value.

AI-assisted software engineering

We show your team how to enfuse AI into every step of the development lifecycle. Equip your development squads with AI copilots and custom tools – enabling dual-led teams where human expertise and AI automation work side-by-side to accelerate delivery, improve quality, and reduce risk. 

  • Dramatically accelerates development cycles
  • Improves code quality
  • Faster time-to-market
  • Upskill your team
Discover your actual workflows
Requirements and design
Business analysts use GPT-driven assistants to generate user stories and models from stakeholder documents, and run persona simulations for better UX (e.g. an AI persona acting as a typical user to test flows). This ensures more complete requirements and designs up front.
Coding and code generation
Coding and code generation
Developers have AI pair-programmers, like GitHub Copilot and Cursor, integrated into their IDE, turning high-level prompts into code. We also provide accelerators (prompt libraries and code scaffolds) to generate boilerplate code, unit tests, and even entire modules on demand.
AI for legacy understanding
AI for legacy understanding
Our engineers leverage AI agents to ingest and analyse legacy apps (by reading old code or systems) and instantly produce architecture diagrams and modernisation blueprints – speeding up understanding of complex systems that would take weeks to comprehend manually.
Testing and Quality Assurance
Testing and Quality Assurance
Quality engineers deploy agents that auto-generate test cases from requirements and perform exploratory testing. We use GPT-based test assistants for quick test script writing and a “bug triage” bot to identify likely root defect causes. AI never tires, enabling 100% test coverage and faster bug fixes.
DevOps and documentation
DevOps and documentation
Automated bots keep documentation up-to-date, by generating release notes, user guides, or technical documents from the latest code changes. This reduces the documentation burden on developers and ensures knowledge isn’t lost.
Governance and upskilling
Governance and upskilling
We implement AI-assisted engineering in a governed way, with all AI suggestions reviewed by experts (no black-box commits go unchecked). We also help upskill your team to use these AI tools effectively.

Start your AI-powered innovation journey today.

Case studies

AI accelerator cuts modernisation analysis & design by ~75%

Challenge
Modernise a 20+ year-old policy administration system (Java/JSP) into a modern web application on OutSystems.
solution
Using our AI accelerator, we analysed thousands of lines of code to auto-generate a target system design and key components. Our engineers then validated and refined the outputs to fast-track delivery with confidence.
  • ~75% reduction in analysis and design time (days instead of weeks)
  • A clear, high-confidence roadmap to rebuild on OutSystems, improving forecast accuracy
  • Accelerated what would have been a year-long programme—significant time and cost savings
  • Kick-started delivery, reducing time-to-value
  • De-risked the modernisation and investment with a structured, guided approach

AI accelerator speeds form migration at scale

Challenge
A public services department had 200+ forms built in end of life Microsoft technology and needed a fast, low-risk path to modernise.
solution
We deployed an AI-powered migration pipeline using our modernisation accelerator. The system learned from sample forms, then auto-generated corresponding OutSystems screens and data models for each form. Our engineers validated and refined outputs to ensure accuracy and enterprise fit.
  • Proof-of-concept converted multiple forms end-to-end, validating the approach
  • Confirmed all 600+ forms can be migrated in weeks with ~75% less effort
  • Enabled rapid decommissioning of InfoPath with minimal manual rebuild
  • Delivered mobile-friendly, field-ready forms, improving usability and speed to value

AI demand forecasting boosts profitability

Challenge
A large consumer goods company faced volatile demand and low forecast accuracy, leading to misaligned production and elevated costs.
solution
PhoenixDX delivered an AI-driven forecasting engine that ingests historical sales, promotions, seasonality, and other signals to predict demand by SKU and region. We embedded the model in an intuitive planner dashboard to streamline adoption and daily use.
  • +25% accuracy on short-term forecasts; +20% on monthly forecasts—better alignment of production to demand
  • –10% logistics costs
  • –40% analyst time spent on reporting
  • Fewer stockouts and overstocks, enabling more data-driven supply decisions and stronger margins

Relevant Resources

AI-powered, low-code platform transforms charity’s delivery process

PhoenixDX used an AI-powered low-code platform to automate the charity’s operations.

AI facial recognition technology improves field services operations

The field services solution enables the Certis Security team to log in using this advanced AI feature.

PhoenixDX repositions itself for the Age of AI

The company is redefining what it means to build software in the age of artificial intelligence.

FAQs

Common questions we usually get from customers about our AI-powered legacy modernisation service.

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