Victoria Police - Going Digital

Victoria Police has announced the statewide rollout of a new digital solution that enables officers to issue traffic fines directly from their mobile devices. The new  Electronic Penalty Infringement Notices (ePINs) system modernises the way traffic infringements are issued and processed. Accessible from mobile devices, the app allows officers to quickly check a driver’s offence history, calculate penalties and demerit points, and confirm due dates. With the driver’s consent, fines can be issued instantly via email or text message—streamlining enforcement and improving the overall experience for officers and the public. Launched in February 2025, the system was successfully trialled in Melbourne’s southeastern suburbs, with over  5,000 electronic fines issued within the first six weeks. The program forms part of a  $7.2 million upgrade by the Victorian Government and is on track to equip all Victoria Police officers with ePINs capability by June 2025.

The ePINs solution was designed and delivered in just nine months, thanks to a collaborative partnership between  Victoria Police, OutSystems, and  PhoenixDX. The vendors were selected through a competitive tender process: OutSystems’s powerful low-code development platform and PhoenixDX’s deep expertise in developing mission-critical systems for thousands of users.