The challenge
Modern healthcare isn’t simple. A patient’s journey now involves a web of GPs, specialists, hospitals, and clinics – often in different locations, and rarely on the same page. That fragmentation means vital information gets missed, care becomes inconsistent, and the patient ends up feeling like they’re the one holding it all together.
The founders of the healthcare company recognised this problem as early as 2014. They took action, launching their business and developing a platform that helped unify the patient journey, contrasting with point solutions that silo patient data. It worked, but as technology evolved and expectations grew, they wanted to further improve the solution. Their team spent two years trying to enhance it using traditional development methods, but progress was painfully slow and rigid. Something had to change.